Compliance and enforcement reporting for the Consumer Product Safety Program: Understanding the data
Health Canada's Consumer Product Safety Program is responsible for preventing, detecting and responding to health or safety risks posed by consumer products and cosmetics in the Canadian market. The dashboard provides information on the compliance and enforcement activities undergone to ensure that these products are safe for people in Canada.
- Last updated: 2025-01-31
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Overview
Health Canada's Consumer Product Safety Program (CPSP) becomes aware of safety concerns through different channels. Including:
- Industry incident reports — Any person who manufactures, imports or sells a consumer product in Canada is required by the CCPSA to report incidents involving the product to Health Canada.
- Consumer incident reports — Consumers are encouraged to report any incidents involving a consumer product or cosmetic to Health Canada's CPSP.
- CBSA referrals — Imported products are examined at the border and consumer products and cosmetics that are potentially non-compliant or otherwise pose a risk to health and safety are referred to Health Canada's CPSP.
- Surveillance — The CPSP monitors other foreign regulatory bodies and the media for emerging trends regarding consumer products and cosmetics that may impact the health and safety of people of Canada.
Definitions
- Consumer product — A product, including its components, parts or accessories, that may reasonably be expected to be obtained by an individual to be used for non-commercial purposes, including for domestic, recreational and sports purposes, and includes its packaging.
- Cosmetic — includes any substance or mixture of substances manufactured, sold or represented for use in cleansing, improving or altering the complexion, skin, hair or teeth, and includes deodorants and perfumes.
- Corrective measure — An action taken by the responsible establishment to bring a product into compliance with applicable Acts and Regulations and/or to prevent non-compliant products from being accessed by the public.
- Voluntary Recall — Action by the responsible establishment to notify the public about the hazard(s) associated with a product. A recall may include instructions to return, obtain product correction or dispose of the affected products.
- Stop Distribution — Voluntary action by the responsible establishment to halt further distribution of the affected product and dispose of it or otherwise, quarantine it to ensure it does not re-enter the supply chain.
- Stop Sale — Voluntary action by the responsible establishment to halt further distribution and sale of the affected product and dispose or quarantine and to contact accounts that may have further distributed the product and retailers to have them remove the product from sale to consumers.
- Trader Commitment — A commitment by the responsible establishment to correct future batches or shipments of the product or take other actions to ensure future compliance.
- Correction — Action(s) by the responsible establishment to modify or change a product, packaging, labelling, and/or advertising to bring the product into compliance with the requirement or other actions to address non-compliance of the establishment with the Act.
Data source
Health Canada's Consumer Product Safety Program (CPSP)
Data limitations
There may be incidents that we've received but haven't yet been entered into the database.
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